DocuSign, the electronic signature platform, has had a strategic partnership with Salesforce for a number of years. That partnership will now reach into the Slack ecosystem, allowing businesses using Slack for collaboration to process, review and execute agreements within Slack itself. This will be available in 2022. Salesforce completed the acquisition of Slack in July, 2021.
In addition two DocuSign Gen services are available now in Salesforce — creation and processing of invoices in Salesforce Billing and creation and execution of agreements in Salesforce CPQ Plus. DocuSign CLM (contract lifecycle management) will be available in Salesforce Field Services in 2022.
Why we care. For marketing organizations as well as other business teams, working in an all-digital environment is increasingly the reality. If something can be automated, it will be automated. And if the number of environments that need to be accessed in order to use automated tools can be reduced, that’s a time saver.
Perhaps it will never be possible to do absolutely everything in the same platform, let alone the same dashboard, but that’s the condition to which marketing and workplace technology is aspiring.
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